Where can I seek help and support?
If you need to seek help for your mental health in a non-emergency you should speak to your GP in the first instance.
If you need to talk to someone about how you are feeling or about your concerns please visit Mindwell.
The Mindwell portal is the single 'go to' place for information about mental health in Leeds It allows anyone living or working in Leeds, including GPs and other professionals, to get quick, easy and direct access to up-to-date mental health information, including:
• Clear, accurate information about support and services available in Leeds
• Information about a range of common mental health problems such as anxiety and stress
• Self-help tools and information including downloadable resources, videos and animations.
MindWell is a city-wide initiative funded by the NHS which brings together resources, materials and knowledge from across the NHS in Leeds, Leeds City Council and the third sector.
Help with Trust services
If you are currently receiving a service from the Trust (such as support from a psychiatrist or care co-ordinator) make contact with them as soon as possible and refer to help given in your care plan.
Patient Advice and Liaision Service (PALS)
PALS is a confidential, free service which can guide you through the different services and support groups provided by the Trust. The PALS team can also help you find ways to resolve any concerns you may have about any of our services.
freephone: 0800 052 5790
Single Point of Access (SPA)
The SPA is available 24 hours, seven days a week. Staff at the SPA are from our crisis teams and are experienced in supporting people who have acute mental health problems. They will initially offer telephone advice and support but will undertake face to face assessments if required.
Call 0300 300 1485
If you are deaf or hard of hearing, you can text 07983 323867
What is a mental health emergency?
A mental health crisis or emergency is when a person's mental or emotional state starts gets worse quickly. It can involve panic attacks, psychotic episodes (such as hallucinations or hearing voices), irrational, dangerous or suicidal behaviour or other behaviour which is out of control and could pose an immediate risk to the person or others. This could be the first time a person has experienced a crisis or could be the reoccurrence of an existing condition.
What should I do if there is an immediate risk?
If you have concerns for your mental state, or that of someone you know, where there is an immediate and serious danger to yourself or another person:
> Call 999 immediately for an ambulance or the police.
> Or you can also call 111 when you need medical advice fast but it's not a 999 emergency.
> If the person suffering a crisis is already receiving treatment call the emergency contact numbers given in their care plan or contact their mental health worker or care co-ordinator.